Terms of Service

Last updated: July 20, 2025

Please read these Terms of Service ("Terms", "Terms of Service") carefully before using the Viewlio mobile application (the "Service") operated by Zendabyte (referred to as the "Company", "Developer", "we", "us", or "our"). For the purposes of these Terms, "Company" refers to the individual developer responsible for creating and maintaining the Service.
By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.

1. Acceptance of Terms

These Terms apply to all users, visitors, and others who access or use the Service. By using the Service, you agree to be bound by these Terms and our Privacy Policy. If you are using the Service on behalf of a company or legal entity, you represent that you have the authority to bind that entity to these Terms.

2. Modifications to Terms

We reserve the right to modify or update these Terms at any time. Updated Terms will be posted on this page with a new “Last updated” date. Your continued use of the Service following any changes constitutes acceptance of those changes. We encourage you to review these Terms regularly.

3. User Accounts

To use certain features of the Service, you may be required to create an account, including signing in via third-party authentication (such as Google Sign-In). You agree to provide accurate and complete information and to keep your account credentials secure.
You are responsible for all activities that occur under your account. If you suspect unauthorized use, you must notify us immediately at Viewlio.help@gmail.com.

4. Prohibited Conduct

You agree not to misuse the Service or help anyone else do so. Prohibited actions include, but are not limited to:

5. YouTube Player & Third-Party Content

Our Service embeds YouTube videos using the official YouTube IFrame Player API. The content shown is hosted on YouTube and governed by YouTube’s Terms of Service and policies. We do not control the videos, channel content, or viewer metrics.
We are not responsible for any YouTube enforcement actions, including video removal, demonetization, or account suspension. Repeated viewing through our Service may be interpreted by YouTube's systems according to their internal policies.
Our app may also include social media links or third-party content. We do not control and are not responsible for their content or data practices. Please review their terms and privacy policies separately.

6. Intellectual Property

All content, features, and functionality on the Service — excluding user-generated content and third-party content — are the exclusive property of the Company or its licensors and are protected by copyright, trademark, and other intellectual property laws.
You may not copy, distribute, modify, or create derivative works of any part of the Service without express written permission.

7. Account Suspension or Termination

We reserve the right to suspend, restrict, or permanently terminate your account at our sole discretion, without notice, if we believe you have:

This may include the complete removal of access to your account and related data. We are not obligated to provide a warning or explanation. Users may request a review by contacting us at Viewlio.help@gmail.com.

8. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind. We do not guarantee that the Service will be uninterrupted, error-free, secure, or free from viruses or other harmful components.
To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

9. Limitation of Liability

To the extent permitted by applicable law, in no event shall the Company, its affiliates, directors, employees, or agents be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits or revenues, arising out of or in connection with your use of the Service.
Your sole remedy for dissatisfaction with the Service is to stop using it.

10. Dispute Resolution

We aim to resolve any issues, complaints, or concerns directly and informally through our official support channel.
The only official and accepted method of communication for support, feedback, or dispute resolution is via email at: Viewlio.help@gmail.com. Communications sent through other means — such as social media, app store reviews, or public forums — are not monitored for support purposes and will not be considered valid methods for resolving disputes.
By using the Service, you agree to first attempt to resolve any concerns in good faith by contacting us via this email. We will make reasonable efforts to respond to and address legitimate concerns in a timely manner.
We do not offer arbitration services, and we are not obligated to engage in formal litigation unless required by law. If no resolution is reached, we reserve the right to restrict or deny continued use of the Service at our sole discretion.

11. Governing Law

These Terms shall be governed by the laws of the Province of Quebec, Canada, without regard to conflict of law principles.
Any disputes not resolved through arbitration shall be brought in the courts located in Quebec, Canada, and you consent to their exclusive jurisdiction.

12. No Liability for User Actions or External Consequences

You use the Service at your own risk. We are not responsible for the actions, content, or consequences that result from your use of the Service, including but not limited to any third-party platform enforcement, account penalties, content removal, or access restrictions.
We do not guarantee results, outcomes, or uninterrupted service. If you suffer any loss, damage, or penalty as a result of your use of this Service, you agree that you will not hold the Company liable unless required by law.

13. User-Generated Content and Moderation

You acknowledge that any content, including comments, posts, messages, or other materials ("User Content") posted by users on or through the Service are solely the responsibility of the person who made such content. We do not endorse, control, or assume responsibility for any User Content.
While we strive to provide a safe and respectful environment and reserve the right to remove User Content that violates these Terms or is otherwise objectionable, we do not guarantee the immediate removal of such content.
By using the Service, you agree that the Company is not liable for any User Content, including but not limited to offensive, defamatory, inaccurate, or inappropriate content posted by other users. You also agree to not hold the Company responsible for any loss, damage, or harm resulting from such content.

14. Privacy and Data Security

Your use of the Service is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the Service, you agree to the terms of our Privacy Policy and consent to the collection and use of your data as described therein.

15. User Content License

By submitting, posting, or displaying any User Content on or through the Service, you grant the Company a worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display such content in connection with the Service and the Company’s business, including for promotional purposes. You represent and warrant that you have all rights necessary to grant this license.
Note: This User Content License applies only to content that you submit, post, or display directly on or through the Service (e.g., comments, messages, or other materials). Videos hosted on third-party platforms such as YouTube, which are embedded in the Service, remain subject to the terms and licenses of those platforms, and the Company does not claim any ownership or license over such videos.

16. Indemnification

You agree to indemnify, defend, and hold harmless the Company, its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, liabilities, costs, or expenses (including reasonable attorneys’ fees) arising out of or related to your violation of these Terms, misuse of the Service, or infringement of any rights of another.

17. Third-Party Services

The Service may contain links to third-party websites, services, or resources. You acknowledge and agree that the Company is not responsible or liable for the availability, accuracy, content, or policies of such third parties. Your interactions with third-party services are solely between you and the third party.

18. Termination or Discontinuation of Service

We reserve the right to modify, suspend, or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. You agree that the Company will not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

19. Updates to the Service

The Company may, from time to time, add, remove, or modify features, functionality, or content of the Service without prior notice. You acknowledge that the Company is not obligated to provide updates or support and may change the Service at its sole discretion.

20. Feedback

If you provide the Company with any feedback or suggestions regarding the Service, you hereby grant the Company a non-exclusive, worldwide, royalty-free, perpetual, irrevocable license to use, reproduce, modify, adapt, publish, translate, distribute, and otherwise commercialize such feedback without any compensation or obligation to you.

21. Compliance with Laws

You agree to comply with all applicable laws, regulations, and rules when using the Service. You represent that you are not located in any country or region where the use of the Service is prohibited or restricted by law.

22. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court or other authority, the remaining provisions shall remain in full force and effect. The invalid, illegal, or unenforceable provision will be replaced by a valid provision that most closely reflects the original intent.

23. Force Majeure

The Company shall not be held liable for any failure or delay in performing its obligations under these Terms due to causes beyond reasonable control, including but not limited to natural disasters, acts of government, supplier failures, internet outages, technical issues, or other unforeseeable events.
You acknowledge that the Service is maintained by an individual developer, not a full-time company, and as such, response times for support, maintenance, and issue resolution may be delayed. The Developer will make reasonable efforts to address valid concerns but cannot guarantee immediate responses or uninterrupted service.

24. Children's Use

The Service is not intended for use by children under the age of 13 (or applicable minimum age in your jurisdiction). By using the Service, you represent that you are at least the minimum age required to form a binding contract or have parental/guardian consent.

25. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and the Company regarding your use of the Service, superseding any prior agreements or communications, whether oral or written.

26. In-App Purchases and Refunds

If the Service offers in-app purchases, subscriptions, or premium features, all payments are processed exclusively through the app store platforms (e.g., Google Play Store). We do not process or store your payment information directly.
All purchases are final and non-refundable through the Service, except as required by applicable law or the respective app store’s refund policies.
If you believe you are entitled to a refund, please request it directly through the app store from which you made the purchase:

For technical issues or questions regarding paid features, you may contact us at Viewlio.help@gmail.com. We will make reasonable efforts to assist you but cannot guarantee refunds beyond the app stores' policies.

27. Advertising and Tracking

The Service does not display third-party advertisements. However, it may use tools such as Google Analytics, Firebase Analytics, Firebase Crashlytics, or similar services for analytics, crash reporting, or performance monitoring. These tools use cookies or similar technologies to collect anonymous usage data, which helps the Developer understand how the Service is used and improve its functionality and reliability.
By using the Service, you consent to the collection and use of such data as described in the privacy policies of these third-party providers. We encourage you to review their privacy policies to understand how your data may be handled.
If required by law in your jurisdiction (for example, under GDPR or CCPA), the Service will provide appropriate consent dialogs or options to manage your data preferences.

28. Data Storage and Processing

If you post or submit content through the Service, you understand and agree that your data may be stored and processed using third-party services (such as databases, cloud hosting, or analytics tools).
We use reasonable measures to protect your data, but cannot guarantee absolute security. By using the Service, you consent to your data being processed in accordance with our Privacy Policy and the laws of the Province of Quebec, Canada.

29. Promotional Pricing

Occasionally, the Service may offer promotional pricing, including limited-time discounts and sales. All strike-through prices or listed discounts represent the original price at which the product was previously offered and do not guarantee future pricing. Displayed percentage discounts are approximate and may be rounded for clarity. Promotions are subject to change or end at any time without notice. The Company does not guarantee the availability of any promotion and reserves the right to modify or cancel promotional offers at its sole discretion.

30. Contact Us

If you have any questions or concerns about these Terms, you may contact us:
📧 Email: Viewlio.help@gmail.com